Customer Care
Phone
212-343-8837
917-443-5555


Email
support@ePhoneGroup.com

 

   

 

Instruction

No PIN Dialing

This dialing method is designated for the customers who use their own phones making calls. It's simple and easy. No need to enter the PIN on every use. Dialing steps are as the following.

1. Dial the access number from the phones you have bundled.

2. Listen to your account balance.

3. Dial the destination number.

For International Calls: Dial 011 + Country Code + Area Code + Phone Number.

For Local Calls: Dial 1 + Area Code + Phone Number.

 

 

Dialing With a PIN

This dialing method is designated for the customers who use any phones on their traveling or other purpose. Dialing steps are as the following.

1. Dial the access number from any phones.

2. Enter your PIN.

3. Listen to your balance.

4. Dial the destination number.

For International Calls: Dial 011 + Country Code + Area Code + Phone Number.

For Local Calls: Dial 1 + Area Code + Phone Number.

 

 

Notes:

Local access number has lower rates than toll free number hence you can get more minutes. If you cannot find a local access number in your area but you have a cellular phone with unlimited weekend and night long distance free minutes, you can call our phone card local access numbers from your mobile phone to take advantage of your cell phone plan.